If your host supports secure mail connections, select the proper protocol (SSL or TLS). If your host supports secure mail connections enable this checkbox and provide prefix information in the next field This will probably vary depending on whether or not you are using a secure protocol (see below) The port your SMTP server accepts connections on. Always make sure yout are using correct settings PRIOR to contacting support. WARNING! 99% of the issues experienced when using SMTP enabled are directly tied to incorrect values for the settings below. If you have SMTP credentials for an email account you'd like to send mail through, please use SMTP. In addition, if you use SMTP we're able to get much more information on errors if your form is not working as expected. However.if your host doesn't have PHP mail() configured correctly or if there is a DNS issue (internal firewall, reverse DNS issue, etc) at your host, it's altogether possible that your form can APPEAR to work, but you'll never receive the message. If you leave this option disabled, FormSnap will try and send the message via the web server's implementation of PHP mail(). Subject that will be used on emails sent to the Reply To address(es) in Required Settings.ĮXAMPLE: Re: Thanks #name# for filling out our formĮnable this checkbox to send via an actual SMTP account. Subject that will be used on emails sent to the Send To address(es) in Required Settings. Just use the placeholders from your form items to create a personal feel to your emails. This allows you to have Subject values based on user input on your form. This is ideal for making a cleaner working surface once you are done configuring your Email? Receipt Templates.Ĭreate dynamic Subjects for your emails using the subject templates. This will insure that the form validates that the sender is providing a properly formatted email address.įormsnap will use your custom Email Template when building the email content.įormsnap will use your custom Receipt (Email) Template when building the email content.Ĭhecking this checkbox will hide the Templates portion of the UI ion the Edit Mode (on the left ). You should use the name of a field that is a text input set to Type: Email. JUST the item name of the field that solicits your viewers email address. NOTE: This is JUST the ITEM NAME - NO # symbols required here. The item name that will receive the value for the reply-to email address. The email address that will be displayed as the FROM address on the form based email. The name that will be displayed as the FROM name on the form based email. If you DO want to send receipts, make sure you have the Send Receipt checkbox enabled in the FormSnap Base HUD (under Optional Settings).Ĭomma separated list of email addresses to send to. However, this template will be used to send a form submission receipt to the form sender. The receipt template works just like the email template field. You can also use the following placeholders to collect ip, browser and date info from the sender: Items with spaces will generally have the space replaced with an underscore (ie, your name becomes #your_name# ).Do not use non alphanumeric characters as part of your item name. If you look at the content area of any form item stack, the item name is displayed at the bottom. If you have a field with an item named: email then you'd reference it your template as #email#. Get wild with your field labels (the text on the form adjacent to the entry field) but KEEP ITEM NAMES SIMPLE. Note that item names are only used INTERNALLY on the form. Trust us, simple item names make for MUCH easier template design. We strongly recommend keeping your form item names VERY SIMPLE for this reason. You can also include field values from the form in the template. Simply drag in appropriately sized 72dpi images - they'll be sent as part of your receipt. You can add images to your template and style text with RapidWeaver's styling tools. Customize the text in the template field to meet your needs. This field contains the template for the email that will be sent to the Form's Send To recipient(s) upon successful submission. ALL other form stacks must be placed INSIDE the FormSnap Base stack. Note that this stack contains settings in both the body are of the stack as well as the Stacks HUD. This stack sets the forms basic parameters including the receipt email template and text for the form's error messages. This Stack Element must be on all pages that contain a FormSnap form.
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